Exchanges and returns
If something doesn t fit you, you can always make a return.
You have 14 days to think about it, the main thing is to return the item with all tags attached and in pristine condition*.
If you ve received your order in a box, return it directly in it.
Put in our box the item that doesn t fit, a completed return application form (you can also download it "here"). Send the box by any courier service or bring it yourself to our office at address: 196 210 St. Petersburg, Vzletnaya Street, 9, k 2, sq 16.
After you ve made the shipment, please write to us at vi.venti.activewear@gmail.com.
Include your order number, a list of items shipped, and the track number of the return.
As soon as the return reaches us, we will immediately refund your money. As a rule, they are credited to your card instantly, sometimes, depending on the bank that issued the card, it takes some time — usually up to 10 working days.
*In case of visible signs of use or defects that may have been caused by wear or improper care, we reserve the right to conduct an expert examination.
You have 14 days to think about it, the main thing is to return the item with all tags attached and in pristine condition*.
If you ve received your order in a box, return it directly in it.
Put in our box the item that doesn t fit, a completed return application form (you can also download it "here"). Send the box by any courier service or bring it yourself to our office at address: 196 210 St. Petersburg, Vzletnaya Street, 9, k 2, sq 16.
After you ve made the shipment, please write to us at vi.venti.activewear@gmail.com.
Include your order number, a list of items shipped, and the track number of the return.
As soon as the return reaches us, we will immediately refund your money. As a rule, they are credited to your card instantly, sometimes, depending on the bank that issued the card, it takes some time — usually up to 10 working days.
*In case of visible signs of use or defects that may have been caused by wear or improper care, we reserve the right to conduct an expert examination.
